Customer Support
Welcome to ROMA Digital Customer Support
At ROMA Digital Pte Ltd, we are dedicated to providing exceptional customer service and support. Whether you have questions about our services, need assistance with an ongoing project, or require technical support, our team is here to help.
Contact Us
You can reach our customer support team through the following channels:
For general inquiries, support requests, or feedback, please email us at support@romadigital.com. We strive to respond to all emails within 24 hours.
Phone
If you prefer to speak with a customer support representative, you can call us at +65 3125 8102. Our support line is available Monday to Friday, from 9:00 AM to 6:00 PM [Indochina Time].
Live Chat
For immediate assistance, use our live chat feature on the website. Our representatives are available to help you in real-time during business hours.
Frequently Asked Questions (FAQs)
We have compiled a list of frequently asked questions to help you find answers quickly. Please visit our [FAQs page] to see if your question has already been addressed.
Support Tickets
For more complex issues, you can submit a support ticket through our [Support Portal]. Please provide as much detail as possible about your issue to help us resolve it efficiently. You will receive a confirmation email with a ticket number and updates on the status of your request.
Feedback
Your feedback is important to us. If you have any suggestions on how we can improve our services, please let us know. We are always looking for ways to better serve our customers.